• Full payment is due at time of online booking. Cancellations due to weather are rare, but are at the sole discretion of Ketchikan Kayak Co. If you miss your tour due to ship schedule changes (e.g. if your ship is late) or we cancel due to weather, you will receive a full refund.
  • Cancellations made prior to 60 days of tour date receive a full refund. Cancellations made prior to 30 days of tour receive 50% refund. Cancellations within 30 days of tour date are not eligable for a refund. This is our official policy, but we know things happen in life, so please call us with any changes and we’ll do all we can for you. We’re here to work with you on any changes!